I recently participated in an interesting panel discussion on “Can Twitter Change The Way India works?” organised by IndiaTC. The panelists were Abhijit Dasgupta, Subrata Sen, Abhishek Rungta, Aniruddha Chatterjee and Arun Agrawal (yours sincerely) 😛 It was very efficiently compered by Simarprit Singh. We had a hotly debated discussion with Abhijit and Subrata pretty…
Customer service is a very important tool for business growth. If you are serving your customers well, you can hope to grow much more because they will continue to give their business to you as well as refer you to other people. However I have noticed in my interaction with our customers as well as…
As an employer who regularly interviews people, I keep getting requests like these from students and job-seekers: “I will only get 10-15 minutes in the interview. How can I communicate my skills effectively within such a short time?” If you have ever asked this to anyone (or even yourself), read on… It is true that…
I was the keynote speaker at a national seminar on “HR practices in service oriented companies“, organised by Srusti Academy of Management at Bhubaneshwar. Here are the excerpts from my presentation. Students will find this particularly useful, though it should be quite valuable to budding entrepreneurs also. My presentation was not on the seminar topic…
Are you feeling the heat of the recession? Not sure how to tackle it? Read on… You must have heard – “When the going gets tough, the tough get going!” The best way to counter the effects of the recession is to take control and initiate positive action steps that will not only help you…